Responsible gambling
Slotwino Casino prioritizes player well-being by implementing comprehensive responsible gambling tools to prevent excessive play and promote healthy gaming habits.
Deposit Limits
- Set daily, weekly, or monthly limits
- Decreasing limits take effect immediately
- Increasing limits require a 24-hour cooling-off period
- Minimum limit: €5/day
Betting/Wagering Limits
- Set maximum bets per spin/hand
- Limits apply across all games
- Decrease effective immediately, increase after 24 hours
Session Time Limits
- Set maximum session duration (e.g., 1 hour)
- Browser/app session auto-closes when limit reached
- Player can set recurring limits
Loss Limits
- Net loss cap per day/week/month
- Automatically enforces play suspension when limit reached
- Winnings do not count toward loss limit threshold
Self-Exclusion
- Temporary: 1 day to 6 months
- Permanent: Account permanently locked, reactivation not possible
- Request via Live Chat (24/7) or Email ()
- Effective immediately upon confirmation
- Player excluded from all promotions and communications during exclusion period
- Funds remain protected and can be withdrawn during or after exclusion
Cool-Off Period
- Temporary pause (24 hours to 30 days)
- Account locked but not deleted
- Reactivation possible after cool-off expires
Slotwino Casino also provides links to external support organizations, including:
- BZgA (Bundeszentrale für gesundheitliche Aufklärung) for Germany-specific support
- SOS Gambling (SOS Glücksspiel) for German-language support
- Gambling Therapy: for English and multiple languages
- National Council on Problem Gambling (NCPG): for US-based and international resources
- Gamblers Anonymous: for global peer support
Within the Slotwino platform, responsible gambling tools are available in the account settings, including:
- Responsible Gaming section with links to external support resources
- Pop-up reminders during extended play sessions
